Updated On 3/1/21
There’s one question about ICE Contacts that we get from iPhone users all the time that’s so important, we decided to take care of it in its own blog post.
Should I even bother putting an ICE Contact on my iPhone if I use a password to lock my phone?
After all, ICE contacts are great – as long as emergency personnel can actually SEE your ICE information. But what if you lock your iPhone with a password?
Believe it or not, in many cities emergency workers aren’t allowed to break into a password protected mobile phone, even in an emergency. Which means that having an ICE contact on a password protected phone is useless, right?
All you have to do is make your locked iPhone emergency room friendly.
The way to do it, depends on your iPhone’s operating system.
Here’s how to do it.
Newest iPhones using iOS 8 & above
For the newest iPhones, all you have to do is set up your Medical ID along with your ICE Contact.
Medical ID, a part of the Apple Health App, not only gives you a place to put your emergency medical information, but it puts a link to that information right on the front of your phone, where it can be viewed by a hospital even if your phone is password locked. You can find instructions on setting up your ICE contacts and Medical ID up the right way here on our blog.
The Health App is easy to find. It’s the one with the heart on it. Clicking on it takes you to the Dashboard page of the Health App. On the bottom right of the screen, you’ll see the Medical ID icon. Click on it.
On the Medical ID screen, click on the red link that says Create Medical ID.
The most important part of the Medical ID screen is at the top. It’s the On/Off Switch that shows a link to your emergency information on the home screen of your phone even when it’s password-locked. Before you do anything else, switch this to the ON position. It will turn green like the graphic below.
Now, even if your phone is password locked all an emergency room has to do is click on the Emergency link on your screen, to grab your medical and ICE Contact information.
Now that it’s visible, make sure your ICE Contact and Medical ID have all of the information they need to keep you and everyone you love, safe and sound.
If You Don’t Password Protect Your Phone
If you regularly leave your phone unlocked, it’s even easier. All an emergency room has to do is click on your Apple Health App or they can do it the fun way, by asking Siri for it.
First you need to set up your ICE Contact correctly. Just put the word ICE in the Name field of your contact. Nothing else but ICE. Then put your contacts name and relationship in the Company Field. See what that looks like below. All the ER needs to do is pick up your phone so that they can see the screen and say these words:
“Hey Siri, find ICE Contact”.
Siri will bring up any ICE Contacts that you have. The only way this will work is if the word ICE is in the Name field and the name in the Company field. Otherwise your phone won’t sort the contact correctly.
Older Pre-iOS 8 iPhones (Without Medical ID/Apple Health App)
If you still have an older (pre iOS 8 or pre iPhone 6) iPhone AND password lock your phone, set up your ICE Contact exactly the same way as above.
An emergency room can open an ICE Contact on an older iPhone by Pressing and Holding Down the Main Home Key on your phone to access Siri. Once they do, all they need to do is say,
“Siri, Contacts ICE”.
And there you have it. Complete access to all your emergency information even on a password locked iPhone!
Remember, if someone is looking for your ICE Contact, you may be unconscious and unable to communicate medical information for yourself. In fact, if you do tend to password lock your phone, you should definitely put vital medical information like allergies or chronic illnesses into the Notes Section of your contact as well, just in case the ICE contact is the only contact on your phone that medical personnel can access.
If you’re a healthcare professional or a first responder…
Remember these instructions the next time you encounter an unconscious patient with a locked iPhone.
You never know. That one little question might just uncover all of the information you need to save a life!
While you’re here, take a moment to check out How To Put An ICE Contact On Your iPhone, to learn how to set up a fully loaded, life saving ICE Contact in two minutes or less.
Need directions for Samsung Galaxies? Got you covered! How To ICE Your Samsung Galaxy.
And while you’re feeling proactive, don’t forget to put ICE Contacts on your spouse’s and kid’s phones too, along with each other’s contact information.
Have Fun Getting Your Stuff Together!
The ICE My Phone Kit
Did you know your smartphone can save your life? It can also save your spouse’s life, your kid’s lives and the lives of everyone you love! The secret is letting your phone do the talking for you in an emergency. How? With ICE, your in case of emergency contact. In “The ICE My Phone Kit” you’ll find step by step directions for ICEing, iPhones, Galaxies, regular Androids, Windows and even flip phones. Paperback Or Instant Download
At Your Fingertips | Make Your Smartphone Even Smarter
What if I told you, there was something you have with you right now, that can give you the support, information & ability you need to keep everyone and everything you love safe and sound, PLUS the power to gather your family in seconds no matter where they are. What is it? It’s your smartphone! At Your Fingertips is an easy to read, easy to use guide that turns your smartphone into your very own life preserver. Paperback Or Instant Download